ACE Health Coach Certification Practice Test

What verbal listening skill involves the health coach attempting to empathize with the feelings the client is expressing?

1. Clarifying

2. Linking

3. Reflecting

4. Encouraging

The correct answer is: Reflecting

Reflecting is a verbal listening skill that focuses on expressing understanding and empathy towards the feelings and emotions the client is communicating. When a health coach reflects, they paraphrase or echo the client's sentiments, helping the client feel heard and validated. This technique encourages deeper exploration of emotions, fostering a supportive environment where the client can discuss their thoughts more openly. By using reflecting, the coach not only acknowledges the client's feelings but also helps them gain clarity on their emotions. This interaction reinforces the coach-client relationship, promoting trust and rapport, which are essential for effective coaching. The reflection process signals to the client that their feelings matter and that the coach is attuned to their experience, laying the groundwork for meaningful dialogue and progress in their health journey.