ACE Health Coach Certification Practice Test

What would be the most appropriate action to take when a client shows resistance to advice about reducing fast food consumption?

1. Recognize the client's reluctance and gently explore his feelings

2. Explain the severe health consequences of continuing fast food consumption

3. Reduce eye contact while he speaks to help him feel more comfortable

4. Suggest that paying attention will enhance his session outcomes

The correct answer is: Recognize the client's reluctance and gently explore his feelings

When a client shows resistance to advice about reducing fast food consumption, recognizing the client's reluctance and gently exploring his feelings is a critical and effective approach. This action fosters a supportive environment where the client feels safe to express concerns, insights, or barriers that may be influencing their behavior. By acknowledging the client's feelings, it helps build rapport and trust between the client and the coach. Exploring their thoughts can reveal underlying reasons for their resistance, such as emotional attachments to fast food, perceived lack of alternative options, or misunderstandings about nutrition. This understanding enables the coach to tailor future guidance and support in a way that respects the client's perspective and encourages motivation for change. The other options, while they may seem beneficial, do not prioritize a client-centered approach that is foundational in effective health coaching. For instance, simply explaining severe health consequences could overwhelm the client and might lead to further resistance rather than fostering engagement. Reducing eye contact may also hinder connection during this important conversation, and suggesting that paying attention will enhance outcomes lacks the empathetic acknowledgment that is essential in such situations. Thus, the chosen approach is the most conducive to promoting a positive dialogue and ultimately facilitating change.